Community Impact Department

JOB SUMMARY:

Under the general direction and guidance of the Director, Housing, the Program Manager will be responsible for critical aspects of Home For Good, the initiative to create and sustain an end to homelessness in LA County, beginning with veterans and our chronically homeless neighbors. The Program Manager will help engineer the drum beat of this inspiring and historic effort. In particular, the Manager will activate and sustain the involvement of key segments of our work: our homeless service providers, advocates, and business leaders. The Manager will cultivate these important stakeholders through regular and strategic communications and form a collective advocacy campaign to secure substantially higher investments ($100 million+) in housing and services needed to end homelessness.

ESSENTIAL FUNCTIONS:

• Develop and execute a broad-based policy agenda and activation strategy. United Way has a portfolio of funded housing advocacy organizations. The Manager will work to organize this body to develop joint actions and that drive toward the investments and policies necessary to end homelessness.
• Manage and support the Home For Good Business Leaders Task Force. The Program Manager will be the primary staffer that supports preparation and follow-up to regular meetings and actions of the Task Force. The aim will be to ensure that this unique body is meaningfully connected to the broader actions of Home For Good.
• Craft and implement a communications strategy for Home For Good’s key stakeholders. Home For Good is a collective effort of over 100 community based providers, and in any work of collective impact, regular communication is the lifeblood of greater impact. While we have developed a strong social media presence for the general public, the Program Manager will be entrusted to cultivate this profoundly important strategy to help drive our provider and policy community as well.
• Directly advise, mediate, and support regional efforts to end homelessness in one key Service Planning Areas (SPAs) within LA County. This on-the-work organizing will help inform the challenges and opportunities that require action and communication through the channels noted above.
• Cultivate necessary relationships with staff at leading service providers, elected offices, advocacy organizations, public agency staff, and community stakeholders.
• Collaborate with United Way’s Development and Marketing Teams to provide creative engagement opportunities for additional stakeholders to participate in the regional efforts to end homelessness.
• Support United Way’s effort to secure greater resources for community impact via meaningful real-time impact statistics and stories at the end of each quarter from work with key regions and agencies.
• Other duties and responsibilities as assigned.

QUALIFICATIONS:

• Minimum 5 years relevant work experience in systems change, policy, and politics.  Proven ability to develop, manage, and evaluate initiatives to end homelessness. 
• Master’s degree in Public Policy, Political Science, Social Work, Urban Planning, or a closely related discipline, or a suitable mixture of education and experience.
• Expertise and background in policy, political negotiations with elected offices, legislative processes, strategic communications, community organizing, and systems change strategies. 
• Working knowledge of the root causes of and solutions to homelessness.
• Must have excellent relationship building skills, strong organization, and follow up skills.
• Demonstrated ability to work collaboratively at all organizational levels within a diverse environment.
• Must be able to help others organize thoughts and ideas into concrete and coherent actions.
• Must be able to exercise initiative, independent good judgment, flexibility, discretion, and solid decision making.
• Must be able to utilize creative strategies to engage a range of stakeholders, maintaining effective working relationships with key stakeholders.
• Must be able to successfully consolidate competing priorities from stakeholders toward a singular goal.
• Should possess strong interpersonal skills, written, and verbal communication skills, as well as the ability to persuade small and large groups alike.
• Must be able to organize and prioritize work and meet specific deadlines, improvising to changing circumstances when necessary.
• Proficient in MS Word, Excel, PowerPoint, Outlook, and other Office applications. 
• Other duties and responsibilities as assigned.

Interested candidates please email a cover letter, resume, and salary history, with the "Program Manager, Housing" position title in the subject line, to Hiring Recruiter at [email protected].

No phone calls please.

United Way of Greater Los Angeles is an equal opportunity employer.  We are committed to providing equal employment opportunity for all applicants and employees regardless of race, color, religion, creed, gender, national origin, ancestry, marital status, sexual orientation, age, citizenship status, physical or mental disability, medical condition, or status as a veteran.   Employment decisions are based on merit, qualifications, abilities and business needs.